Jobs in Germany
1KOMMA5°
1KOMMA5° is creating Germany's largest one-stop-shop for the sale, installation, and servicing of solar panels, heat pumps, electricity solutions, and charging infrastructure. And the best part? They are all interconnected and optimised through our proprietary Heartbeat AI system!1KOMMA5° also drives the transition to renewable energy by empowering its subsidiaries with cutting-edge software solutions designed to improve operational efficiency and deliver outstanding customer experience.
Become a part of our mission and learn more about our Product & Tech team!
Deine Position
We are seeking an ambitious and motivated Working Student to join our Customer Success team as a Program Manager. In this role, you will be responsible for designing, implementing, and managing training and enablement programs for the employees of our subsidiaries. These employees rely on our proprietary software to sell, install, and manage renewable energy systems. Your mission will be to ensure that they are fully equipped to use these tools effectively and confidently, ultimately driving operational excellence and customer satisfaction.
As a Working Student - Customer Success Program Management you will be responsible for
- Develop and execute comprehensive training and enablement programs tailored to the needs of our subsidiaries’ employees
- Collaborate with the Tech team to gain a deep understanding of our software solutions across Marketing, Sales and Installation Operations
- Work closely with subsidiaries to identify skill gaps and prioritize training needs across different regions
- Create engaging training materials, including e-learning modules, user guides, video tutorials, and hands-on workshops
- Organize and lead onboarding sessions for new employees, ensuring a smooth adoption of our software solutions
- Act as a liaison between the subsidiaries and the Tech team to communicate user needs and pain points
- Implement feedback mechanisms to continuously improve training content and delivery methods
- Monitor and report on training effectiveness, adoption rates, and user satisfaction metrics
Dein Profil
- You are currently enrolled at a university and are available to work 20 hours per week
- You have excellent communication and interpersonal skills, with the ability to engage diverse audiences
- You have a strong affinity with technology and software systems and understand the potential for digital transformation in the energy sector
- You have a solution-oriented and analytical mindset with the ability to lead projects and measure program success
- You have a passion for renewable energy and a commitment to making a positive impact
- Fluency in English and German
Benefits
- You are part of an international, dynamic, and highly motivated team of people who have proven to make things happen
- With your work, you accelerate the "energy transition" and hence have a direct impact on our climate
- Work with and learn from other super-smart colleagues
- You will enjoy direct contact with core decision-makers
- You will enjoy the best chances of entering full-time in one of Europe’s most thriving scaleups
- You work remotely (Germany-wide), with offices in Hamburg, Berlin or Munich
- Create a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass
Helpful information
- Read what is m/f/d in the job title
- Learn how to find English speaking jobs in Germany
