We simplify Bitcoin. Founded in 2021 in Salzburg, we’re a leading Bitcoin investment platform that aims to help people trust themselves enough to build their financial freedom — with Bitcoin.

In 2023, the German Volksbank Raiffeisenbank Bayern Mitte invested in 21bitcoin to help build the Bitcoin financial platform of the future.

So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

👋 The Role

As an Anti-Financial Crime Operations Specialist, you will be at the forefront of 21bitcoins' efforts to keep our customers and their assets safe. Your primary focus will be on transaction monitoring and investigations, preparing Suspicious Activity Reports (SARs), and working closely with the AMLO to improve our internal processes. You will resolve customer issues, flag potential concerns, and manage compliance controls, including KYC and CDD policies. This role demands a high level of ownership and a self-driven work ethic to enhance our AML program, ensuring best-in-class customer experience and operational excellence.

Aufgaben

🤓 Here's a taste of what you can expect in this role:

Hands-On Transaction Monitoring: Analyze and manage transaction alerts daily, ensuring thorough investigation, documentation, and preparation of SARs.
Customer Interaction and Communication: Engage with customers to resolve issues clearly and efficiently, ensuring an excellent customer experience.
Compliance and Documentation: Ensure all documents submitted for CDD comply with internal policies, and respond to enquiries from authorities and ad-hoc requests from our Compliance team.
Process Improvement and Adaptability: Analyze the effectiveness and efficiency of our processes, driving continuous improvement initiatives and adapting quickly to new fraud patterns.
Multisystem Expertise: Operate multiple AML systems and programs simultaneously, leveraging your experience in KYC, AML, Fraud and Sanctions.
Shift Work: Be prepared to work in shifts, including weekends.

Qualifikation

⭐ Skills we’re excited about

Must Haves:

Native German Speaker: Fluent in German, both written and spoken.
Anti-Financial Crime Expertise: Minimum of 1 year in AFC roles, preferably in the crypto industry.
Strong Analytical Skills: Ability to analyze and manage transaction alerts and prepare detailed documentation.
Excellent Communication: Clear and concise communication with customers and authorities.
Attention to Detail: Meticulous in ensuring compliance with internal policies and documentation standards.
Adaptability: Quick to adapt to new fraud patterns and changing environments.
Tech-Savvy: Proficient in using multiple systems, including KYC, AML, and Sanctions.
Must be located within ±2 hours of CET timezone
Being based in or willing to relocate to Munich, Salzburg, or Vienna is a significant advantage (relocation assistance available)

Nice to haves:

Leadership Potential: Demonstrates the drive and initiative to lead projects and teams, with a clear path to future leadership roles.
A passion for the Bitcoin ecosystem.

Benefits

🚀 Why YOU should join 21bitcoin

Make an impact right from day one and take responsibility by implementing your own ideas
Shape the future of finance & Bitcoin
Work with world class talents while having fun in a dynamic team
Enjoy flexible working hours and a hybrid working environment
Get 25 annual vacation days + 1 day of paid birthday leave to have fun without any worries!

💸 Competitive compensation: We will offer you a mix of cash and stock options based on your appetite for upside.

🏢 Remote First, with In-Person Magic: We prioritize remote work for flexibility but cherish the power of face-to-face collaboration. Join us at our vibrant hubs in Munich, Salzburg, and Vienna to experience the best of both worlds! We provide relocation assistance.

🕑 Flexible working hours: We value focus time. Encouraging everyone to minimize fixed meetings and leverage asynchronous communication.

Salary Range: EUR 35.000 - 60.000 gross p.a. *

* Final compensation will be determined based on the candidate's qualifications, skills, previous experience and location

📝 Interview Process

How to apply?

Please reach out to us and include a bit about yourself, your resume/CV, examples of past projects, and a few bullet points about why you’re interested in joining 21bitcoin and what you expect.

BTW: CVs are important, but don't forget to include your favorite Bitcoin meme in the application!

🗒️ Resume Review - Portfolio of Work: Drop a link to your portfolio/previous work or CV which we can review (LinkedIn, Twitter, …)
📞 Exploratory Call - We'll discuss what excites you about this role and a few questions based on your past experiences
👬 AFC Operations Deep Dive - During the deep dive session, we will discuss specific skills required for the role through a case study or a technical interview.
👬 Meet Us (Workshop) - During the workshop, we will explore various real-world problems that you will be expected to solve in your role.
👍 Decision time!