Junior Operations Manager (m/w/*)

2hearts – Who are we?

**2hearts is a diverse community of people with immigration backgrounds in Europe’s tech scene (founders, investors, seasoned executives) with the mission to help outstanding immigrant talent, especially from underprivileged backgrounds, succeed in and sustainably enrich the technology scene.

We drive a wide range of activities as a non-profit organization (gGmbH):**

• Community: Through the digital channels of 2hearts, especially our Slack community, we communicate and help each other, organize events and exchange ideas with diverse people with an immigrant background from the tech scene.
• Mentoring: We advise and actively support students, graduates, entrepreneurs, soon-to-be entrepreneurs and employees with an immigration background in their career planning, entrepreneurial steps and personal challenges. We provide feedback during mentoring sessions and offer access to our diverse networks.
• Business Network: We pave the way for entrepreneurs with an immigration background and excellent ideas to potential venture capitalists and private investors through coaching and support.
• Motivation: Encourage and present opportunities to students and their parents by sharing our personal experiences and socialization stories.
• Public relations, communication and surveys: We publicly share the stories of our members and so-called role models from the tech scene, raise awareness of cultural challenges and opportunities, and collect data on our target groups.

Tasks

Your role – How will you help achieve our mission?

• You will directly work with the Head of Operations and actively contribute to and implement the operational planning of exciting and diverse initiatives and projects.
• You will coordinate and are in close contact with various 2hearts working groups and teams, such as the Mentorship Program, Community Management, PR and Communications, IT, Partnerships, Operations Team as well as regional Chapters.
• You will ensure efficient internal communication between different teams and the core team of 2hearts.
• You will in close coordination with the Head of Operations and working groups help to monitor the status of all projects as well as quantitative and qualitative achievement of our goals and team KPIs.
• You will help to plan and organize various online and offline events for our community, ambassadors, regional chapters, mentorship team and running programs.
• You will conceptualize, create and send internal and external newsletters
• You will co-create 2hearts documents to approach new partners (pitch-decks, donations, etc.)

Key Responsibilities:

1. Communication:

• Internal Communication:
• Facilitate clear and effective communication across all teams.
• Develop and implement strategies to improve internal communication.
• Collaborate with all teams to collect status updates on ongoing projects and support with providing quarterly updates to relevant stakeholders.
• Organize and coordinate regular town hall meetings for staff and stakeholders. Prepare agendas, presentations, and materials for these meetings.
• Newsletter:
• Support the content creation of our internal and external newsletters to keep the community and external stakeholders informed about our activities and achievements.
• Work closely with teams and track the newest activities to gather relevant information and updates.
• Presentations:
• Create engaging and informative presentations for various internal and external stakeholders.
• Ensure all presentations align with the organization's branding and messaging.

2. Events & Partnerships:

• Event Planning:
• Plan and coordinate events, including workshops, seminars, ambassador and mentorship dinners and community outreach programs.
• Manage logistics, invitations, and follow-up communications for events.
• Partnerships:
• Identify and develop new partnerships aligned with our mission.
• Maintain and strengthen relationships with existing partners.

3. Operations:

• Support day-to-day operations and ensure all tasks are completed efficiently.
• Assist legal and finance team with coordination of invoices or documents
• Conduct research on relevant topics and present your findings to support our various initiatives and projects.

Requirements

Your profile and qualifications:

• Bachelor’s degree in Communications, Public Relations, Business Administration, or a related field.
• Passion for 2hearts’ cause
• Excellent written and verbal communication skills
• Excellent verbal and written skills in English and German
• Experience with event planning and coordination.
• Proficiency with tools such as Notion, Slack, and other community platforms is a plus
• Initial experience in operational project management and first professional experience.
• Strong coordination skills in managing complex projects, incl. all roles involved, and internal and external stakeholders.
• Independent and proactive work style with excellent organizational and interpersonal skills.
• Sound analytical skills, structured mindset and exceptional attention to detail.
• High affinity for IT and software tools. We use Google Workplace, Slack, Notion, and WhatsApp intensively.
• Experience in communications and social media management is a bonus.
• Willingness to travel to provide on-site support to project teams as well as regional teams as needed.

Benefits

Your benefits - What’s in it for you?

• Flexible working hours, a main location in Berlin with the possibility to work remotely.
• Team spirit, practiced diversity, a relaxed and "startup"-like innovative working atmosphere.
• Working closely with an experienced executive team and top-notch mentors from the tech scene
• Develop and free access to diverse networks and contacts from the startup and technology world.
• Access to various internal and external events.
• Projects that make your heart beat faster and accelerate our organization.

Interested? Send us your CV, including possible start date and salary expectations.

Not sure if you fulfill all the requirements above but we caught your curiosity? Happy for you to get in touch with us! We look forward to hearing from you.