Allow us to introduce ourselves

Hello there! We're Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.

We started out in Hamburg back in 2014 but we're now humbled to call the world our playground, with over 260 employees spread across 15 countries (we're remote-first), 2600+ international clients, delivering research from +190 markets, globally.

Want to be a part of the Appinio movement? 🚀

Your mission as a Client Relations Manager FMCG - DACH (m/f/d)

Appinio is looking for a highly driven and passionate Client Relations Manager FMCG - DACH to join our team and work closely with the Industry Lead. Act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity.

In this role, you will be responsible for building and managing relationships with companies in the FMCG sector, including food, beverages, personal/home care, and retail. You will showcase the potential of Appinio's capabilities and develop a mutually beneficial commercial framework with FMCG stakeholders.

What you'll be doing

Develop and own growth strategy for your categories
Represent Appinio to marketing and insights decision-makers within the FMCG industry
Acquiring new customers, advising and coaching them on the most relevant Market Research approach, leveraging Appinio's platform and methodologies portfolio
Scope and qualify client requirements for both new and existing projects
Act as the voice of our FMCG customers, staying attuned to their pain points, competition, and growth prospects
Build and maintain a strong network within the FMCG industry
Create partnership opportunities with the FMCG industry to further strengthen Appinio's positioning as a research institute
Represent Appinio at trade fairs and public speaking events, expand your network, and leverage existing contacts to drive our business
Work closely with our Customer Success and Marketing Team to maximize growth opportunities

You will thrive in this role if you have

Experience and an extensive network within the FMCG industry, coupled with a strong customer-centric mindset
Experience in B2B sales
Experience with market research
Excellent proficiency in German and communication skills in English (other languages are a plus)
Proficiency in working with CRM tools such as Salesforce or Hubspot
An empathetic nature with a keen sense for understanding the needs of others
An Entrepreneurial mindset and consider yourself a problem-solver

What's in it for you?

Flexibility Policy - meaning there is no hard cap on the number of vacation days
Work-from-anywhere Policy
- You have the chance to develop our amazing product from one of the countries where we operate: Spain, France, Germany, Portugal, the Netherlands or the UK.
- You have the chance to work outside of your country of residence for a maximum of 180 days per year, given that you have a valid work permit for that country
All the hardware you need and your own MacBook
In case you're located in Hamburg or Berlin, you'll get a Deutschlandticket or access to a mobility budget with the RYDES app to get you to and from the office space
In case you're located in Germany or Spain, you will have access to a Subsidised Urban Sports Club membership
In case you're located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces

This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.

Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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