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Berlin
The Site Lead in Berlin will work closely at the Global Operations and SDM directions to ensure device(s) readiness, meeting the scheduled data collection session targets and to consistently demonstrate strong customer-service, operational and technical aptitude.
*Note that bilingual German/English fluency is a requirement for this role as is going into the office 5 days/week.
Terms:
Asset Management and Logistics
Manage inventory of smart devices including check-in and check-out for devices entering and exiting the facility
Coordinate device preparations and shipments across EU sites
Act as main POC to troubleshoot issues related to onsite testing, logistics and transportation
Perform basic troubleshooting on smart devices; set up, clean smart devices
People and Data Management
Instruct, guide and assist moderators for smart device testing sessions
Escalate smart device problems or tester reported issues to the designated collection owner
Collaborate with team members and communicate updates across the team
Attend device and collection related trainings and status meetings
Address operational, security and compliance issues onsite
Oversee collection data quality and transfers
Take the opportunity to work for the world leader in digital quality tester and gain insights into Smart Device Testing!
Your job application has been sent successfully. Good luck!
Berlin