Jobs in Germany
Atolls is the world's largest community-driven shopping platform, active in over 20 markets worldwide.
After rebranding from Global Savings Group to Atolls, we've grown from a coupon provider into a global powerhouse, empowering consumers at every step of their shopping journeys. As a trusted destination, we help millions make smarter, more rewarding spending decisions through savings, cashback, deals, product inspiration, and reviews. Our mission is to support consumers from Anywhere to Purchase (A to P), making shopping simpler, smarter, and more enjoyable.
Our team of over 1,000 colleagues, representing 70 nationalities across 10 countries, works together to build digital products that transform the shopping experience. We foster a culture of innovation, learning, and collaboration, giving you the opportunity to grow, lead, and make meaningful contributions. Whether you're shaping products or improving user experiences, you'll be empowered to leave your mark and drive real impact.
Joining Atolls means becoming part of a global team that is constantly evolving and creating platforms relied on by millions of users for confident, seamless shopping experiences.
About This Role:
We are looking for a Senior CRM Specialist to join our CRM team in Berlin. At Atolls, your role will be instrumental in helping us grow and engage our audience by optimizing CRM channels, driving traffic to the app & web and ensuring our communication strategies deliver maximum impact and value to our users. You will be reporting directly to the Head of CRM.
Your contributions will help shape how millions of consumers interact with our platforms, guiding them to make smart, fair, and rewarding choices.
Responsibilities:
- Strategic CRM Planning: Develop and implement CRM strategies to optimize customer lifecycle journeys, ensuring maximum user retention and engagement.
- Lifecycle Automation: Design and execute automated campaigns across email, push notifications, and in-app messaging, focusing on key lifecycle stages such as onboarding, engagement, and reactivation.
- AI-Powered Solutions: Leverage AI tools to build automations, solve complex problems, and save time, ensuring efficient workflows and innovative solutions.
- Innovative Revenue Opportunities: Explore and develop creative strategies to generate new revenue streams by collaborating with the commercial team and leveraging CRM channels to maximize value for our partners and users.
- Newsletter Growth: Drive initiatives to grow newsletter subscribers through creative campaigns, strategic partnerships, and data-driven experimentation.
- Data Analysis & Reporting: Monitor performance and build reporting assets with the data team.
- Cross-functional Collaboration: Work closely with product, marketing, and analytics teams to align CRM activities with broader business goals.
Your Profile:
- Experience: 4+ years of experience in B2C CRM, with a strong track record of successful projects and measurable results.
- AI Expertise: Proven experience leveraging AI tools to develop solutions and automations that drive efficiency and solve business challenges.
- Technical Skills: Hands-on experience with CRM tools and proficiency in lifecycle automation.
- Analytical Mindset: Strong data analysis skills, with the ability to interpret metrics and translate insights into action.
- Creativity: A knack for creating innovative campaigns that engage users and drive results.
- Project Management: Ability to manage multiple projects simultaneously and deliver on tight deadlines.
- Communication: Fluent in English.
- Location: Must be based in or willing to relocate to Berlin.
Our hiring process:
- TA Call: Meet one of our Talent Experts and get to know Atolls better.
- Technical Round: Focus on the technical aspects of the role (Through a Live Case), and meet your potential manager.
- Homework: Complete a short task or assignment designed to showcase your skills
- Final Round: Meet other Atollians 🏝️
It varies from 1 to 3 interviews
*Some processes might slightly change according to needs
At Atolls, we embrace diversity and inclusivity. Your unique background and perspectives will contribute to our shared success. If some skills are new to you but you're eager to learn, we'd still love to hear from you!
Our Benefits:
At Atolls, we believe in nurturing both your professional and personal growth. Here's what you can expect:
• A culture that values personal and professional development, with internal mobility opportunities.
• A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
• 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
• A flexible hybrid working scheme to balance work and life.
• Access to a learning budget and internal training to help you grow in your role.
• Mental health coaching to support your well-being.
• Regular global and local get-togethers to celebrate successes and build connections.
• The possibility of taking a sabbatical after two years with the company.
• A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.
*These are global benefits that apply to all employees, with additional local perks based on your location.
Are You Up for It?
Heads up! To make our process smoother, please apply to a maximum of three roles that best match your fit. This helps us focus on finding the right opportunity for you. Thanks!
We're looking forward to receiving your CV in English! If relevant, please include any supporting documents or links to relevant social media profiles.
At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.
