Sales Operations Manager (m/f/d)

Join Cardino, a German startup launched in 2022 that's making waves in the used EV market. By facilitating easier buying and selling of used electric vehicles, we're not just driving commerce but also propelling the energy transition toward sustainability. Our elite team hails from Berlin's startup scene with experience at McKinsey, BCG, Rocket Internet, Razor Group, Cosuno, Delivery Hero, HeyCar, and Auto1.

As a Sales Operations Manager, you will oversee and optimize our sales processes, implement and manage CRM systems, and coordinate external contractors such as agencies. You will leverage your leadership skills, data-driven mindset, and process optimization expertise to ensure smooth and efficient sales operations in fast-paced environments.

Tasks

• CRM Implementation: Lead the implementation and optimization of a new CRM system (e.g., HubSpot, Salesforce, Zendesk Sell) to enhance sales and customer management
• Contractor Management: Oversee the sourcing, onboarding, and management of contractors and agencies, ensuring smooth collaboration and results delivery
• Sales Process Optimization: Design, implement, and scale sales processes using no-code automation tools (e.g., Airtable, Make) or collaborating with business automation managers to drive operational efficiency
• Team Collaboration: Work closely with the sales operations team, manage KPIs, and drive team performance through effective collaboration and strategy development
• Data-Driven Sales Management: Use data and KPIs to guide decision-making, optimize sales processes, and enhance overall sales performance

Requirements

• Experience: Minimum of 5 years in sales operations, with proven experience in CRM (e.g., HubSpot, Salesforce, Zendesk Sell) implementation, process optimization, and managing external contractors/agencies
• High-Paced Environments: Previous experience in fast-paced workspaces such as startups, consulting, or tech
• Process Automation: Hands-on experience with no-code automation tools or similar technologies for optimizing workflows
• Stakeholder Management: Strong collaboration and communication skills to work closely with other sales team members
• Contractor Management: Experience managing external teams, including freelancers and agencies

Benefits

• Seize a once-in-a-lifetime chance to accelerate your career by joining Cardino—a high-growth startup powered by leading venture capital backing and a freshly debuted product.
• Make a meaningful impact at the crossroads of Sustainability and Mobility, contributing to the fast-paced transformation of the electric vehicle (EV) industry.
• Elevate your skills with access to premier training programs and professional growth opportunities.
• Receive a competitive salary and benefits package that recognizes your value.
• Experience the thrill of working in the dynamic city of Berlin, complete with the option for remote flexibility.
• Work-life balance: 32 days of vacation per year (30 TU, additional leave on December 24th and 31st)
• A benefit of your choice - from Urban Sportsclub, to Deutschlandticket to vouchers at well-known shops such as Ikea, Douglas or Media Markt
• Unlock unparalleled avenues for career advancement and increased responsibilities as Cardino scales.

Even if you don't meet every qualification, we still encourage you to apply. We're interested in ambitious individuals who are excited about our mission to drive the e-mobility revolution forward.

At Cardino, we are dedicated to creating a diverse and inclusive environment where exceptional people can flourish. We warmly welcome applications from individuals of every ethnicity, nationality, gender identity, and religion—as well as LGBTQAI+ community members, those with visible and invisible disabilities, and people across all age groups and family configurations.