Clariness is looking for a Project Coordinator (focus Jira) (f/m/d) based in Berlin or Hamburg.

- Full-time; unlimited -

We are currently seeking an experienced and motivated Project Coordinator (focus Jira) (m/f/d) to join our Creative Operations team. In this role, you will be responsible for overseeing and leading the capacity planning and traffic management of our in-house Creative Team from start to finish, ensuring prioritization of projects, capacity planning of the copywriters/graphic designers/web developers, and on-time delivery. If you are passionate about making a positive impact on people's well-being and health and enjoy the process of managing in-house creatives, we would love to have you on our team.

As a Project Coordinator (focus Jira) (m/f/d), you would be responsible for:

Leading and overseeing the Jira ticketing system of the in-house creative team ensuring prioritization (according to weighting framework), planning and forecasting the team’s capacity, and timely delivery.
Continually improving operational traffic management processes and capacity planning practices to improve performance and manage resources to achieve optimal efficiency.
Serving as the primary point of contact for our in-house Project Management team, managing expectations through effective communication.
Contributing to and collaborating within the Creative Operations Leadership team to ensure high-performance and continual efficiency gains of three interdependent teams: Project Management, Content Creation and Web Development.

We would like you to have:

Successfully completed studies, preferably in Project Management, Business Administration, or equivalent.
Proven experience in traffic management, preferably in fast-moving creative agencies or in-house creative teams in large corporations.
Proven track record in traffic management of ticketing within a service department via Jira or similar.
Professional project management certification (Prince2, IPMA, or equivalent) is a plus.
Excellent English spoken and written communication skills - an additional language is a plus.
Proficiency in Jira, Microsoft Office and project management tools (MS Project).
A strategic and agile mindset with strong problem-solving, negotiation, and intercultural competence.

You may ask now, why should I work for you? Let us give you a few reasons – more you will find out during the process.

A varied and exciting job with a lot of personal responsibility in an international company, where you can develop and expand your skills.
Professional and personal development opportunities - incl. personal development budget.
Flexible working hours and mobile working.
Regular team events and open feedback culture.
A versatile field of activity and challenging projects.
A supportive and open company culture, providing the opportunity to collaborate with a diverse and professional team.
Impact healthcare by accelerating medical innovation through improved access to clinical trials, potentially bringing needed treatments to patients faster.

For more information, feel free to reach out to

Clariness GmbH will treat the above information strictly confidential and will especially observe the applicable provisions of the applicable data protection laws. Further information about the use of the applicant data, you will find in the data protection declaration online at

At Clariness, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, religion, gender, sexual orientation, national origin, disability or age.

Have we sparked your interest?

Would you like to become part of our dynamic, curious, and international culture with plenty of room for your ideas and creativity in an inspiring atmosphere? If so, we look forward to receiving your application with details of your desired salary and possible starting date, preferably via our application portal.

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