Working Student - IT Business Support (f/m/d)

Berlin

Clariness is looking for a Working Student - IT Business Support (f/m/d) based in Hamburg.
- Part-time; limited -

Tasks

As a Working Student - IT Business Support (f/m/d), you would be responsible for:

Responding to employee support requests (phone, email, chat), troubleshooting hardware/software/network issues (Windows/Mac), and maintaining IT equipment (computers, printers, etc.).
Installing and configuring software, updates, and security patches (Microsoft Intune, SentinelOne, Atlassian, etc.), while documenting issues and resolutions in Jira.
Managing IT inventory, track assets, and providing basic user training for new software and systems.
Contributing to IT projects and escalating complex technical issues to senior staff.

Requirements

We would like you to have:

Currently enrolled in a relevant degree program (Computer Science, IT, or similar), with a strong interest in IT support and technology.
Basic knowledge of computer hardware, operating systems (Windows/macOS).
Basic knowledge of networking, and troubleshooting software/hardware issues, along with the ability to clearly communicate technical information.
Excellent problem-solving skills, attention to detail, and a friendly, patient attitude are essential for providing strong customer service.
Ability to work both independently and as part of a team, and to be fluent in German and English.

Benefits

You may ask now, why should I work for you? Let us give you a few reasons – more you will find out during the process.

A varied and exciting job with a lot of personal responsibility in an international company, where you can develop and expand your skills.
Professional and personal development opportunities - incl. personal development budget.
Flexible working hours and mobile working.
Regular team events and open feedback culture.
A versatile field of activity and challenging projects.
A supportive and open company culture, providing the opportunity to collaborate with a diverse and professional team.
Impact healthcare by accelerating medical innovation through improved access to clinical trials, potentially bringing needed treatments to patients faster.

At Clariness, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, religion, gender, sexual orientation, national origin, disability or age.