IPTV Support Engineer

ConfiARTE selects IPTV Support Engineers to work in Deutsche Telekom project in Germany.

Tasks

• Provide IPTV Application Maintains / Product Operation Technical Supporting

• Troubleshooting, Logs capture, Root Cause identify for IPTV application

• Communicate with customer for technical part

• New function or business improvement requirement fulfillment by product configuration

• Hardware including servers, storage, network device maintenance and related problem analysis

• Linux Backend/file system maintenance, Database maintenance.

• New application patch/release installation

• Testing bed installation, configuration and Maintains

• Provide support in functionality and acceptance testing during the implementation of IPTV systems

• Perform application automation and script writing

• Ensure availability of accurate documentation of standards, guidelines and procedures for effectively managing and maintaining the Application

• Prepare system healthy, capacity and performance reports

• Implement and support audit and compliance regulations as per requirements

Requirements

• Bachelor’s degree in Telecommunications or Computer Science
• Good knowledge and experience from IT industry working experience, have good knowledge of IPTV products.
• Deep experience in Oracle Database, operating systems (Linux) and in hardware like servers, storage, or network devices
• Be skilled in Script language for programming including Shell/Perl/Python or Java programming
• Be familiar with problem troubleshooting, response, escalation, report and consolidation
• Fluent English communication skills
• Provide a 24x7 service supervision through urgent on call supporting
• Fluent in English. Plus German or Chinese.

Benefits

"Join our outstanding multinational company, where you can enjoy excellent salary conditions and long-term career prospects. If you're looking for professional growth, this is your chance."

Excellent multinational company with very good salary conditions and long-term employment. If you are looking for a company where you can grow professionally, this is your opportunity