d), MIS Service

Hamburg

Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non-destructive testing techniques and for X-ray fluorescence analysis.

Evident - a global leader in microscope systems, is seeking a talented and experienced Global Product Manager (m/f/d) Service MIS. With a presence in multiple markets, we are committed to innovation, quality, and customer satisfaction.

Tasks

You have a deep understanding of customer requirements and generate new ideas for service products that improve customer experience and drive growth
You assess market competition by comparing the company’s product to competitors’ products
You develop of a service strategy and vision
You work closely with R&D and other product management functions to incorporate service functionalities into product capabilities
You develop and launch new service products
You collaborate with marketing, service execution and sales departments to ensure service success and business growth
You monitor success of service products and derive action plans

Requirements

Master’s degree in engineering or business management
Ideally several years of experience service and/or product management
At least 5 years of overall professional experience
Strong customer focus
Proven track record in service (contract) product management
Excellent communication skills with customers and across all levels of the organization
Ability to understand markets and derive implications
Attention to detail esp. in regard to technical matters
Pronounced analytical and methodological knowledge and the ability to quickly grasp, describe and structure

Benefits

Flexible working hours, 50% remote work possible
30 days of holiday per year
13,5 salaries a year
Modern office and inspiring working environment
Subsidized meals in the neighborhood of our office (Stadtküche)
Public transport ticket (100% subsidized) or free parking space
Bike leasing
Subsidy fitness first gym
Employee Assistance Program to support your health, mental and emotional well-being
Comprehensive company pension scheme
Joint company events and activities

Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.