Jobs in Germany
Join us for an exciting opportunity as a Workplace Services Manager (m/f/d) at Flix!
You'll be at the forefront of managing and maintaining Flix Headquarters in Munich, ensuring their optimal functioning. We need your strong leadership skills to oversee services for the staff and for the physical building and drive continuous process improvement. In this role, you'll handle day-to-day operations like furniture, space allocation, mail/shipping services, event planning, onsite café, and office refreshments. Collaboration will be key as you work with various departments across the DACH region, including Information Technology, Finance, Legal, HR, and Procurement. Be ready to manage vendors, assist in training new employees, and take charge of setting up new offices, while helping accomplish team goals with creativity and cost-effectiveness. Join our team and make a significant impact on our facilities' success!
*** This is an in-office position Monday to Friday regular business hours, occasional (rare) evenings required during office events or international calls/meetings, on-call for night and weekend office issues (issues rarely occur). Flex-time is an option.***
Your Tasks – Paint the world green
- Responsible for all day-to-day aspects relating to the management and maintenance of the soft services within the contract specification to the agreed performance, qualitative and financial targets.
- Overseeing 1-2 staff members and contracted maintenance functions across the site.
- Develop, manage, and review service contracts and ensures all services are performed according to contracts. This includes creating and implementing work-order tickets, planning, prioritizing, and responding & assigning work orders, and ensuring the quality of work.
- Manage food services in Munich building (vending, café, small events, and catering), partnering with other Flix offices to ensure parallel offerings.
- Maintains the condition of equipment, organise repairs/replacements as appropriate ensuring that all equipment is in safe working order, checked regularly to then procure necessary equipment, furniture, and supplies, to maintain the office condition and arranging necessary repairs.
- Create purchasing orders for facilities projects and liaison with Procurement to ensure compliance with policies and procedures.
- Manages relationships with vendors and building management.
- Plans, schedules and manages on-site local events, celebrations, and conferences, catering services and related budgets.
- Establishes and implements local and global office standards and procedures; measures result against standards; makes necessary adjustments.
- Assists in tracking and maintaining office list of employees, desk assignment, and contact information.
- Partner with HR & Legal to update and maintain compliant office practices and notices as necessary.
- Partner with HR in the onboarding process for new hires and coordinate with IT department on all new hire build outs and office equipment.
- Interact with employees, visitors and contractors with poise and diplomacy with a Customer Service / Hospitality focus.
- Manage contract and price negotiations with office vendors and service providers as needed and in partnership with Finance.
- Manage allocated budget, ensuring accurate and timely reporting, and conciliating spending tracking.
- Communicate regularly with customers regarding status updates and service requests, ensuring all requests are handled promptly, professionally, and services are tailored to the individual.
- Assist with building wide communications and reports.
- Address employee queries regarding office management issues (e.g., office supplies, meeting supplies, furniture, etc.).
- Liaise with facility management vendors, including catering, and event services.
- Serve as an ambassador for the client brand and promote a positive brand image.
Your Profile – Ready to hop on board
- Preferred minimum 5 years' experience in a similar position, emphasizing on facility operations, maintenance, project management, and soft-services
- Facilities or Property Manager certifications or relevant college coursework in facilities management or engineering operations & maintenance or related qualifications, with a college degree considered a plus.
- Supervisory experience strongly preferred, with knowledge of service and catering delivery.
- Advanced competence with a variety of software including MS Word, Excel, PowerPoint, Outlook, and other requested software programs.
- Communicate effectively both verbally and written in German & English and have the necessary willingness for possible light travel within Germany.
- Strong problem-solving, decision-making, and project management skills, combined with excellent verbal and written communication skills.
- Results-oriented, self-motivated, and a demonstrated leader with organizational and multitasking abilities working in a fast-paced environment.
- Experience in compiling and following budgets, with previous maintenance supervision experience or related field
- Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
- Strong organisation skills, with contingency planning
- Possess initiative to assume additional responsibilities, with a hand on approach and can-do attitude.
- Physical capabilities include standing, bending, squatting, and lifting up to 15 kilos.
Our Perks – More than just a job
- You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
- Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
- Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
- We're not only green in color. We're building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.
- Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, mental health support including 1:1 consultations with a psychologist, and a neat discount on UrbanSportsClub memberships.
Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.
About Flix
We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.
The following video shows our amazing success story:
Jobs at Flix
Helpful information
- Read what is m/f/d in the job title
