General Description

In your role as Retail Sales Assistant (m/f/d) you will represent our brand in our shop in Hamburg and be responsible for the entire customer experience including customer service in our shop.

Your Role

Welcome our customers and advise them with your exceptionally competent, open-minded and positive manner. Inspire our customers: Show them how our products will make their journeys adventurous and smooth.
Take responsibility for the customer experience, product presentation, sales and representation of our brand values.
Share customer feedback on products and service and help us continuously improve our products and customer experience.
Assist with inventory management and stock maintenance.
Convince customers of the outstanding features of our products and achieve sales targets.
Your work has a direct impact on Horizn's success and you are ready to take responsibility for it.

Your Skills and Experience

You have more than 1 year of experience in retail of a premium brand, in sales management of a fashion shop or in a front desk function.
You are a good listener and good at persuading people.
You have experience in dealing with high-touch products.
You have a talent for building long-term customer relationships, winning and retaining customers by recognising their needs and desires
Travelling is important to you and you have an affinity for lifestyle and fashion.
You have experience in working with sales targets and enjoy the challenge of increasing sales.
You have a good eye for the presentation of our goods and always ensure that the goods and their presentation in the shop are in perfect condition.
You work in a reliable, organised and structured manner.
You impress with your open-minded, friendly, enthusiastic, positive and sales-orientated personality.
You are enthusiastic about travelling, intelligent products, fashion, design and sustainability.
You already have experience in an international working environment and speak fluent English and German.

What we offer

You will work in a corporate culture based on team spirit, personal responsibility, innovation and diversity and in a company that will change the way we travel sustainably and for the better (sustainable, future-oriented materials, Peta certification, social commitment).
You will receive a competitive salary and an attractive monthly bonus.
You will also receive a tax-free benefit in kind for public transport, alternatively a USC membership, or a shopping voucher for a selection of retailers as well as access to corporate benefits programmes.
As a team of passionate travellers, we support your desire to travel with 30 days of holiday per year.
You'll receive a Horizn Studios welcome pack to ensure you're fully equipped for your next trip. You'll also enjoy great employee discounts on our products.
You'll have access to free coffee, cold drinks and healthy snacks in the store.
You will work in a collegial environment with a team of motivated, talented and visionary colleagues who will support you at all times.
You will have the opportunity to take on responsibility and shape the future of our growing company on an international level.

Sound like you?

Send us your CV - along with a few words about why you think you should come on board and your earliest possible start date. We look forward to hearing from you!

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