Field Trainer

Landa Digital Printing seeks a Field Trainer to provide training for our customers in Europe. In this role, you will ensure customers understand how to operate the presses effectively, resulting in a positive experience.

Responsibilities:

• Transfer of technical knowledge to press operators to resolve on-site technical issues
• Escalate complex issues to Landa’s teams to ensure optimal and effective treatment of customer issues.
• Harness technical knowledge of the presses' technical aspects to maximize production and productivity.

Attributes:

•       Availability to work flexible hours, with the ability to travel extensively to customers' sites
•       Excellent interpersonal skills, working with global customers and colleagues
•       "Can do" approach using established technical policies and procedures to handle customer issues effectively
•       Clear and practical English communication skills, other languages - a significant advantage

Requirements

•       Experience in product training support in the graphic arts/print/capital equipment industry
•       Ability to communicate effectively with customers and resolve issues; demonstrated ability to provide customer training support in person
•       End-to-end, highly-skilled technical capabilities and strong troubleshooting skills
•       Willingness to travel to customers' sites in Europe
•       Valid driving license