Jobs in Germany
Landa Digital Printing seeks a Field Trainer to provide training for our customers in Europe. In this role, you will ensure customers understand how to operate the presses effectively, resulting in a positive experience.
Responsibilities:
- Transfer of technical knowledge to press operators to resolve on-site technical issues
- Escalate complex issues to Landa’s teams to ensure optimal and effective treatment of customer issues.
- Harness technical knowledge of the presses' technical aspects to maximize production and productivity.
Attributes:
- Availability to work flexible hours, with the ability to travel extensively to customers' sites
- Excellent interpersonal skills, working with global customers and colleagues
- "Can do" approach using established technical policies and procedures to handle customer issues effectively
- Clear and practical English communication skills, other languages - a significant advantage
Requirements
- Experience in product training support in the graphic arts/print/capital equipment industry
- Ability to communicate effectively with customers and resolve issues; demonstrated ability to provide customer training support in person
- End-to-end, highly-skilled technical capabilities and strong troubleshooting skills
- Willingness to travel to customers' sites in Europe
- Valid driving license
