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  • Berlin

  • About Noah Labs

    At Noah Labs, we are developing an innovative telemonitoring platform tailored specifically for patients with heart failure. Our solution combines advanced medical devices (e.g., ECGs, scales) with a user-friendly app for patients and an intelligent monitoring platform for cardiologists.

    In collaboration with renowned partners such as Charité in Berlin and the Mayo Clinic in the USA, we are also working on groundbreaking research projects that use biometric markers in voice to detect potential heart failure early. Our mission? To extend the lives of people with heart conditions and improve their quality of life.

    Feel free to learn more about our telemonitoring program in this short video.

    Your Role

    As a (Senior) Operations Manager (m/f/d) at Noah Labs, you will ensure that our telemonitoring program is technically and operationally taken to the next level. You will be responsible for the continuous optimization and scaling of our processes for deploying smart medical devices (e.g., ECGs, scales) and ensuring seamless data transmission. Additionally, you will harmonize our various systems (HubSpot, Grafana, internal dashboards) while overseeing logistical workflows—from device shipping and returns to outsourcing specific services.

    Tasks

    Technical Setup & System Integration

    • Selection, implementation, and ongoing development of tools for efficient data collection and transmission.
    • Integration and harmonization of various systems (HubSpot, Grafana, internal dashboards) to create a centralized and reliable data foundation.

    Process Optimization & Scaling

    • Development and continuous improvement of workflows for telemonitoring with external devices—from ordering and activation to maintenance and return.
    • Evaluation of new technologies and devices to enhance patient care and data quality.

    Logistics & Outsourcing

    • Managing and monitoring supply chains: ensuring patients receive devices on time and that they are safely returned.
    • Selection and management of external service providers (e.g., outsourcing partners) to support our growth and maintain high service quality.

    No-Code Development

    • Utilizing no-code and low-code platforms (e.g., HubSpot, Zapier) to automate and scale recurring processes.
    • Ensuring seamless data synchronization across all relevant systems.

    Stakeholder Management

    • Close collaboration with our Tech, Product, and Medical teams to ensure telemonitoring processes meet the needs of our patients, doctors, and partners.

    Requirements

    • Analytical Mindset & Hands-On Mentality: You quickly grasp complex processes, identify pragmatic solutions, and aren't afraid to get involved yourself.
    • Operational Experience in Early-Stage Startups or Consulting: You have worked in fast-paced environments, built technical workflows, and successfully scaled them.
    • Technical Expertise: Hands-on experience with no-code/low-code tools, a solid understanding of data integrations, and ideally, familiarity with CRM systems like HubSpot.
    • Strong Communication Skills: You excel at breaking down complex topics into clear, understandable messages and building trust with both internal and external stakeholders.
    • Bonus: Experience in a medical, healthcare, or digital health environment is an advantage—especially in handling medical data, devices, and privacy regulations.
    • Language Skills: You communicate professionally in English and ideally also speak or understand German.

    Benefits

    🫀 The unique opportunity to positively impact the lives of millions of people.
    🚀 A dynamic startup with exceptional talent and a diverse team.
    💸 An attractive compensation package with the potential to receive company shares.
    🎾 Access to Urban Sports Club to help you stay active and fit.
    💻 A beautiful office in the heart of Berlin Mitte, complete with a high-end espresso machine, drinks, and much more.

    Even if not all points apply to you, we’re excited to hear why you could be the perfect fit for this role. Apply now and become part of Noah Labs' mission!

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