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Hey! We're numa. We're a dynamic, diverse hospitality brand that's offering uniquely designed apartments for the modern traveler. We specialize in the beauty of convenience and the delight of a design, with a totally digital guest experience and properties designed with intention.
Numa properties are located in the most exciting and vibrant neighbourhoods across Europe. We're not just disrupting the hospitality industry for our guests—behind the curtain, we're shaking up the way hotels operate. We've built a proprietary technology and data platform that makes running a hospitality operation more efficient than ever. We offer consistent quality and an unmatched guest experience.
We are seeking a Tech Support Agent to join our Guest Experience Department. As a member of our Guest Experience Department, you'll be at the forefront of our digital transformation, ensuring our guests have a smooth and enjoyable stay through your technical expertise and exceptional customer service.
In the position of a Tech Support Agent, you will play a crucial role in ensuring our guests have a seamless and memorable experience with our digital services. You'll be responsible for providing technical support and troubleshooting assistance to our guests, addressing their inquiries, and resolving any issues they may encounter while using our digital platforms.
numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person's talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.
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