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    YOUR MISSION:

    As our new Partner Development Manager your mission is to drive strategic growth by developing and managing our partner ecosystem, qualifying and activating new partners, and nurturing a partner portfolio to achieve revenue growth targets. Your mission is to foster ongoing relationships with partners to develop a long term joint strategy where everyone wins. You will track partner performance against key metrics, identify high performing partners, and explore new strategies to enhance partner engagement and revenue generation. 

    You will collaborate closely with cross-functional teams, including sales, marketing, and technical experts, to ensure the successful implementation of the partner program and drive revenue growth through partner sales.

    IN THIS ROLE YOU WILL:

    • Qualify, acquire, and activate new partners, evaluating their fit with the Parloa's partner portfolio to achieve strategic objectives and goals.
    • Actively manage an existing portfolio of partners, nurture ongoing relationships and drive collaboration to achieve revenue growth targets.
    • Clearly articulate the joint value propositions to inspire partners to promote our solutions and deliver value to their customers.
    • Provide support and resources to partners to enable them to effectively promote and sell Parloa products.
    • Track partner performance against predefined metrics and KPIs, analyze data to identify high performing partners and areas for improvement.
    • Take a creative and proactive approach to partnership development, exploring new opportunities, develop new strategies and initiatives to leverage partnerships best driving more partner engagement and revenue generation.
    • Collaborate with the sales enablement team to develop and implement scalable sales enablement programs, providing the partners with the tools, resources, and training necessary for success.
    • Collaborate cross-functionally with other internal teams (sales, marketing, product, etc.) to drive partner success.

    WHAT YOU BRING TO THE TABLE:

    • 3+ years of experience in partner management, channel management, sales or business development at a software company.
    • Excellent relationship-building and negotiation skills.
    • Proven track record of driving business growth and achieving results.
    • Strong communication skills to articulate company vision and effectively collaborate with internal and external stakeholders.
    • Ability to execute in an environment where priorities change quickly, demonstrating agility, adaptability, and problem solving skills.
    • Experience in enterprise software or contact center technologies (CCAAS, IVR, ITR, Chatbots, Conversational ai, etc) is a big plus.
    • Experience in sales through a partner ecosystem is a big plus.
    • Fluency in writing and speaking German and English to communicate with German and international Partners.

    WHAT'S IN IT FOR YOU?

    • Be part of a dynamic, driven team of +37 nationalities with flat hierarchies and collaborative company culture  
    • Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days. (Job specific, it could be also on-site work)
    • Attractive compensation package with equity (Job Specific).
    • Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
    • Flexible working hours, 28 vacation days and workation opportunities
    • Regular team events, game nights, and other social activities
    • And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks.
    • Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.

    Your recruiting process at Parloa:

    Recruiter video call → Hiring Manager Interview → Case Study interview → Meeting the team → Founder interview

     

    WARUM PARLOA?

    Parloa ist eines der am schnellsten wachsenden Startups im Bereich der Generative AI und des Customer Service. Parloas voice-first GenAI-Plattform für Contact Centers basiert auf der besten AI-Technologie, um den Customer Service mit natürlich klingenden Gesprächen über alle Kommunikationskanäle hinweg zu automatisieren und herausragende Erlebnisse zu schaffen. Durch den Einsatz von Natural Language Processing (NLP) und Machine Learning entwickelt Parloa intelligente Telefon- und Chatlösungen für Businesses, die Contact Centers in Value Centers verwandeln, indem sie die Effizienz des Customer Service steigern. Die Parloa-Plattform löst die meisten Kundenanfragen schnell und automatisch, sodass menschliche Agents sich auf komplexe Probleme und Beziehungen konzentrieren können. Parloa wurde 2018 von Malte Kosub und Stefan Ostwald gegründet und beschäftigt heute über 250 Mitarbeiter in Berlin, München und New York.

    Wenn du bei Parloa einsteigst, wirst du Teil eines dynamischen und innovativen Teams, das sich aus über 34 Nationalitäten zusammensetzt und eine ganze Branche revolutioniert. Wir sind leidenschaftlich daran interessiert, gemeinsam zu wachsen und Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung zu schaffen. Mit unserer kürzlich erhaltenen Series-B-Investition in Höhe von 66 Millionen Dollar expandieren wir weltweit und suchen nach talentierten Personen, die uns auf dieser spannenden Reise begleiten möchten.

    Hast du Fragen zu Parloa, der Rolle oder unserem Team, bevor du dich bewirbst? Bitte zögere nicht, dich mit unserem Hiring Team in Verbindung zu setzen.


    Parloa verpflichtet sich, die höchsten Datenschutzstandards für die Daten unserer Kund:innen und Mitarbeiter:innen aufrechtzuerhalten. Alle unsere Mitarbeiter:innen sind entscheidend daran beteiligt, größte Sorgfalt, GDPR und ISO-Konformität, einschließlich ISO 27001, beim Umgang mit sensiblen Informationen sicherzustellen

    * Wir bieten allen qualifizierten Bewerber:innen Chancengleichheit, ungeachtet ihrer Hautfarbe, ihres Geschlechts, ihrer sexuellen Orientierung, ihres Alters, ihrer Religion, ihrer nationalen Herkunft, ihres Behindertenstatus, ihres sozioökonomischen Hintergrunds und anderer Merkmale.