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  • YOUR MISSION:

    As our new Partner Development Manager your mission is to drive strategic growth by developing and managing our partner ecosystem, qualifying and activating new partners, and nurturing a partner portfolio to achieve revenue growth targets. Your mission is to foster ongoing relationships with partners to develop a long term joint strategy where everyone wins. You will track partner performance against key metrics, identify high performing partners, and explore new strategies to enhance partner engagement and revenue generation. 

    You will collaborate closely with cross-functional teams, including sales, marketing, and technical experts, to ensure the successful implementation of the partner program and drive revenue growth through partner sales.

    IN THIS ROLE YOU WILL:

    • Qualify, acquire, and activate new partners, evaluating their fit with the Parloa's partner portfolio to achieve strategic objectives and goals.
    • Actively manage an existing portfolio of partners, nurture ongoing relationships and drive collaboration to achieve revenue growth targets.
    • Clearly articulate the joint value propositions to inspire partners to promote our solutions and deliver value to their customers.
    • Provide support and resources to partners to enable them to effectively promote and sell Parloa products.
    • Track partner performance against predefined metrics and KPIs, analyze data to identify high performing partners and areas for improvement.
    • Take a creative and proactive approach to partnership development, exploring new opportunities, develop new strategies and initiatives to leverage partnerships best driving more partner engagement and revenue generation.
    • Collaborate with the sales enablement team to develop and implement scalable sales enablement programs, providing the partners with the tools, resources, and training necessary for success.
    • Collaborate cross-functionally with other internal teams (sales, marketing, product, etc.) to drive partner success.

    WHAT YOU BRING TO THE TABLE:

    • 3+ years of experience in partner management, channel management, sales or business development at a software company.
    • Excellent relationship-building and negotiation skills.
    • Proven track record of driving business growth and achieving results.
    • Strong communication skills to articulate company vision and effectively collaborate with internal and external stakeholders.
    • Ability to execute in an environment where priorities change quickly, demonstrating agility, adaptability, and problem solving skills.
    • Experience in enterprise software or contact center technologies (CCAAS, IVR, ITR, Chatbots, Conversational ai, etc) is a big plus.
    • Experience in sales through a partner ecosystem is a big plus.
    • Fluency in writing and speaking German and English to communicate with German and international Partners.

    WHAT'S IN IT FOR YOU?

    • Be part of a dynamic, driven team of +37 nationalities with flat hierarchies and collaborative company culture  
    • Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days. (Job specific, it could be also on-site work)
    • Attractive compensation package with equity (Job Specific).
    • Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
    • Flexible working hours, 28 vacation days and workation opportunities
    • Regular team events, game nights, and other social activities
    • And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks.
    • Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.

    Your recruiting process at Parloa:

    Recruiter video call → Hiring Manager Interview → Case Study interview → Meeting the team → Founder interview

     

    Why Parloa? 

    Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa's voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.

    When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we're expanding globally and looking for talented individuals to join us on this exciting journey.

    Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.


    Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

    * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.