German speaking Technical Support for Software Services based in Athens

Hey there! Patrique Mercier Recruitment ES is on the lookout for a friendly German Speaking Technical Support Specialist to join our wonderful team based in Athens! If you love helping people and have a knack for technology, this is the perfect opportunity for you. In this role, you'll assist our German-speaking clients with their software service inquiries, ensuring they have a smooth and enjoyable experience. Get ready to make new friends and enjoy the beautiful sights and sounds of Athens while doing what you love!

Your Responsibilities

• Provide top-notch technical support to our German-speaking customers regarding software services.
• Listen, troubleshoot, and resolve issues with a smile!
• Guide users in understanding and utilizing our software solutions effectively.
• Document your interactions to help us improve our service.
• Collaborate with your friendly teammates to share knowledge and tips.
• Participate in training sessions to stay updated on our software offerings.

Requirements

• Fluency in German (both spoken and written) is a must!
• A strong technical mindset and a love for problem-solving.
• Previous experience in technical support is a plus, but not necessary.
• Great communication skills and a passion for customer service.
• Ability to work well in a collaborative team environment.
• Excitement about living in Athens and embracing a vibrant culture.
• A willingness to learn and grow with us in this dynamic industry!

Benefits

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Good Salary

Fully Paid Relocation Package ( flight, transfer and hotel )

Free Greek Lessons, discounts and other perks