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Patrique Mercier Recruitment Pt
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Dutch Speaking Software Suppor...
Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Dutch Speaking Software Support Specialist to work remotely from Greece! This role is perfect for individuals fluent in Dutch who have a passion for software and customer support, and who are looking to join a dynamic team while enjoying the flexibility of remote work.
As a Dutch Speaking Software Support Specialist, you will be responsible for assisting Dutch-speaking clients with their software-related inquiries, providing solutions, and ensuring an excellent user experience. If you're driven, detail-oriented, and eager to help customers succeed with their software applications, we want to hear from you!
Responsibilities
- Provide top-notch software support to Dutch-speaking clients through various communication channels, including email and chat.
- Diagnose and troubleshoot software issues effectively and efficiently.
- Offer clear, actionable solutions to enhance the user experience.
- Maintain a comprehensive understanding of software products and features.
- Document client interactions and provide feedback for continuous improvement.
- Collaborate with development teams to communicate client needs and issue resolutions.
- Stay updated on software updates and industry trends to provide informed support.
Requirements
- Fluency in Dutch (both spoken and written) with excellent communication skills.
- Proficiency in English, both spoken and written.
- Experience in software support or customer service is highly valued.
- Strong problem-solving skills and the ability to handle diverse software inquiries.
- Able to work independently and effectively in a remote environment.
- A positive attitude with a commitment to customer satisfaction.
- Familiarity with software applications and the ability to learn new technologies quickly.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )