Jobs in Germany
Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Dutch Speaking Technical Support Specialist for Software Services, allowing you to work remotely from beautiful Greece! This is a fantastic chance for individuals who are enthusiastic about technology and customer support while enjoying a flexible work environment.
In this role, you will provide comprehensive technical assistance to our Dutch-speaking customers using our software services. Your responsibilities will include diagnosing issues, offering effective solutions, and ensuring clients have a seamless experience with our products. If you are passionate about technology and helping users succeed, we want to hear from you!
Responsibilities
- Deliver exceptional technical support to Dutch-speaking customers for our software services.
- Identify, troubleshoot, and resolve software issues via email, chat, and other communication platforms.
- Educate clients on best practices for using our software to enhance their productivity.
- Document all support interactions and solutions for knowledge sharing and continuous improvement.
- Collaborate with internal teams to escalate and resolve complex technical issues.
- Engage in ongoing training to stay updated on the latest software developments and feature enhancements.
Requirements
- Fluent in Dutch (both written and spoken) with strong communication capabilities.
- Proficient in English, both spoken and written.
- Experience in technical support or software services is preferred.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a remote and fast-paced environment.
- A positive attitude and a commitment to providing exceptional customer service.
- Willingness to work remotely while being based in Greece.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
Jobs at Patrique Mercier Recruitment Pt
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