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Patrique Mercier Recruitment Pt
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Italian Speaking Customer Supp...
Patrique Mercier Recruitment PT is excited to present an excellent opportunity for an Italian Speaking Customer Support Representative in the innovative software sector, based in beautiful Greece! This role provides the chance to support clients while engaging with cutting-edge technology.
As an Italian Speaking Customer Support Representative, you will assist customers with inquiries about our software products, offer solutions to their problems, and ensure a high level of satisfaction. If you are passionate about technology and customer service, we encourage you to apply!
Responsibilities
- Deliver outstanding customer support to Italian-speaking clients via phone, email, and live chat.
- Effectively resolve customer inquiries and issues with patience and professionalism.
- Maintain comprehensive knowledge of our software solutions to provide accurate assistance.
- Document customer interactions and feedback to support continuous service improvement.
- Collaborate with team members to enhance the overall customer experience.
- Engage in ongoing training to stay updated on software features and best practices.
Requirements
- Fluent in Italian (both spoken and written) with excellent communication skills.
- Proficient in English, both written and spoken.
- Previous experience in customer support, preferably in the software sector, is a plus.
- Strong problem-solving skills with a keen focus on customer satisfaction.
- A friendly and professional demeanor that supports positive client relationships.
- Ability to work effectively in a fast-paced environment.
- Willingness to work in Greece and immerse yourself in the local culture.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )