Swedish speaking Customer Consultant for Online Security Software

Patrique Mercier Recruitment, a reputable agency specializing in multilingual job placements, is currently seeking a dedicated Swedish-speaking Customer Consultant for Online Security Software. In this role, you will provide exceptional customer support and assistance to Swedish-speaking users of online security software solutions.

As a Swedish-speaking Customer Consultant, you will be responsible for addressing customer inquiries, resolving technical issues, and guiding customers through the implementation and optimization of security measures. Your role will be crucial in ensuring customer satisfaction and maintaining a positive user experience.

Patrique Mercier Recruitment has a strong track record of connecting highly qualified candidates with leading companies across various industries, including technology, e-commerce, finance, travel, and more. We have a proven recruitment process that ensures the perfect match between candidates and employers.

If you are fluent in Swedish, possess excellent communication skills, and have a passion for technology and customer service, this position offers an exceptional opportunity to join a globally recognized company in the online security software industry. Take the next step in your career and become part of our team today.

Responsibilities

• Provide exceptional customer support and assistance to Swedish-speaking users
• Address customer inquiries and resolve technical issues
• Guide customers through the implementation and optimization of security measures
• Collaborate with cross-functional teams to address customer concerns and feedback
• Maintain accurate records of customer interactions and provide timely follow-up
• Stay updated on new features and updates of the online security software
• Contribute to the continuous improvement of customer support processes and procedures

Requirements

• Fluency in Swedish, with excellent verbal and written communication skills
• Prior experience in customer service or technical support roles
• Strong problem-solving and troubleshooting abilities
• Familiarity with online security software and related technologies
• Ability to provide outstanding customer service in a fast-paced environment
• Excellent interpersonal skills and ability to work effectively within a team
• Flexibility to work on a rotational shift schedule, including weekends and holidays
• Proficiency in using computer systems and customer support tools

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )