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  • Ppro

    Berlin

    • At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

    Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether.

    The Purpose:

    We are looking for a People Operations Analyst to join our global People team. As the first point of contact for our employees in EMEA and APAC, you will play a pivotal role in enhancing the employee experience by providing support for People processes throughout the entire employee lifecycle. 

    We get things done / We make things better:
  • Create a smooth onboarding process for new employees, e.g., manage and support background checks, right to work checks, employment contracts.
  • Ensure data integrity in our HRIS (hiBob) to maintain it as the trusted and most up-to-date source of accurate employee data.
  • Contribute to the continuous development of our People processes, tools, and systems.
  • Prepare and review employment-related documents (i.e., contracts, verification letters, addendums, various certificates).
  • Participate in local and global project work to enhance the employee experience and ensure efficiency and scalability are at the heart of everything we do.

    • We act with trust and integrity / We work as a team
  • Work closely with the other teams in charge of employee life-cycle activities, such as Payroll and IT, to ensure a cohesive and positive employee experience.
  • Thoroughly document People processes to create an internal knowledge base, providing clear guidelines which can be easily followed.
  • Prepare and review employment-related documents (i.e., contracts, verification letters, addendums, various certificates).

    • We put the customer first
  • Act as the initial point of contact for employee questions and administrative support requests, providing outstanding customer service to our employees.
  • Create a smooth onboarding process for new employees, e.g., manage and support background checks, right to work checks, employment contracts.

    • What you'll need to have :
  • Detail-oriented: Ensures accuracy and attention to detail in all aspects of work.
  • Prioritisation: Skilled in prioritising tasks and managing time efficiently to meet deadlines.
  • Communication: Ability to articulate ideas clearly and effectively in discussions and meetings. Proficiency in writing clear, concise, and professional emails, reports, and documentation.
  • Accountability: Takes responsibility for personal work and proactively contributes to team efforts.
  • Multi-tasking: Ability to handle multiple tasks simultaneously without compromising quality or efficiency.
  • Collaboration: Works collaboratively with team members to achieve common goals.
  • Flexibility: Willing to adapt to different roles and responsibilities within a team setting.
  • Problem-solving: Demonstrates a proactive approach to identifying problems and developing innovative solutions.
    • What's in it for you?:

    Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.

    Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including accident insurance, disability insurance, direct insurance (bAV) and travel insurance. 

    Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

    Professional and personal development - We provide leadership cafes, on-the-job training, and access to LinkedIn learning to help you gain knowledge beyond your role. We also offer German language courses to our non native speakers employees.

    Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.


    Our Principles: 

    We get things done: We are courageous; we take ownership, make decisions and get things done.

    We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

    We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

    We make things better: We boldly explore  new ideas and have an unwavering commitment to continuous improvement.

    We work as a team: We collaborate closely and value team success over individual achievement.

    Jobs at Ppro

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