Director of Web Experience (all genders)

What is Primal State?

Hey, we are Primal State - a young, fast-growing health & well aging company from Berlin. Glow25 is now another very successful brand in the Primal family - a collagen company that is setting new standards in the well aging market. We have made it our mission to give people a vital and invigorating start to the day with high-quality nutritional supplements.

We may be a little biased, but we think we're really fun to work with. We are a remote-first team (our team members are currently spread all over Germany), for whom it is important to build deep bonds with each other despite the physical distance and, above all, to have a lot of fun at work.

And now you come into play! We are continuing to grow strongly and are looking for emphatic, smart and value-driven colleagues who can support us with their knowledge and their very own personality. We have big plans and want you to give your best!

This is where we need your support:

We are seeking a visionary Director of Web Experience (all genders) with a deep understanding of D2C eCommerce to lead our tech team and drive innovation in our online retail platform. The ideal candidate will have a proven track record of success in developing and scaling technology solutions for D2C and B2B businesses.

Your key responsibilities are:

1. Strategic Leadership:
   Provide strategic direction and leadership to the tech team, guiding the development and implementation of our Ecommerce platform.
2. Platform Development: Oversee the development and enhancement of our Ecommerce platform, ensuring it meets the needs of our customers and supports our business objectives.
3. Customer Experience: Champion the delivery of exceptional customer experiences through the use of technology, with a focus on personalization, usability, and conversion optimization.
4. Technology Innovation: Drive technology innovation within the organization, staying abreast of emerging trends and technologies in Ecommerce and identifying opportunities for differentiation.
5. Cross-functional Collaboration: Collaborate closely with other departments, including marketing, product, and operations, to ensure alignment and integration of technology solutions with business strategies.
6. Talent Development: Recruit, mentor, and develop top talent within the technology team, fostering a culture of innovation, collaboration, and continuous learning.
7. Budget Management: Manage the technology budget effectively, ensuring optimal allocation of resources and alignment with business priorities.
8. Compliance and Security: Ensure compliance with relevant regulations and standards, as well as the implementation of robust security measures to protect customer data and company assets.

You have the following experience:

• Master degree in Computer Science, Engineering, or a related field.
• At least 8 years of experience in technology leadership roles, with a focus on D2C Ecommerce.
• Proven track record of successfully developing and scaling technology solutions for D2C and B2B businesses.
• Deep understanding of Ecommerce platforms, technologies, and best practices.
• Strong strategic thinking and problem-solving skills, with the ability to translate business needs into technology solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
• Experience with agile development methodologies and project management tools
• Knowledge of cloud technologies, cybersecurity, and data privacy regulations.
• Passion for innovation and a commitment to delivering exceptional customer experiences.
• You are fluent in English (C2), other languages are a big plus.

That's something you can look forward to:

• Flexible working hours in a remote-first company (within Germany).
• Unlimited access to cutting-edge courses on tech, business, leadership and mental/physical wellbeing through your Udemy account.
• Topnotch equipment, which we rent through Grover and have conveniently delivered to your home.
• A whopping 40% discount on our entire range in the store.
• 30 days vacation + the option to take up to 10 days unpaid leave - because sometimes you need a little time off.
• Company health insurance that includes reimbursement of additional benefits worth 600 euros per year (e.g. for visual aids, dental cleaning, etc.).
• Once you have passed your probationary period, we offer you a company pension plan with an annual allowance of at least 600 euros. And here's the thing: if you also pay into the pension yourself, you'll get another 20% on top.
• We don't want to brag, but we think a Kununu score of 4.8 is impressive. We love the fact that our employees are so happy with us and think it's something that should be shared!

Yay! You've made it this far!

If you're still reading now, there's a good chance we're a match!
But there's one more thing on our minds: Dare to apply, especially if you're from an underrepresented demographic. Even if you can't tick all the boxes, we encourage you to apply anyway. We believe that a colorful diversity of perspectives and experiences makes a team stronger - and the stronger our team is, the better we can achieve our mission of helping people to have more energy in their everyday lives.