Jobs in Germany
On-site | Part-time (20 hours per week)
About Recogni
Artificial intelligence (AI) is transforming our world, enabling cognitive functions once exclusive to humans. AI can perceive interactions across diverse environments, reason in logical steps, and solve complex problems with remarkable performance. Recogni specializes in high-performance, low-power AI inference systems. Our mission is to accelerate multimodal Generative AI inference at scale by delivering high-performance, economical, sustainable, and accurate AI-driven inference solutions. We are at the forefront of advancing AI inference research and product innovation, unlocking new possibilities for modern applications that will positively impact many industries.
As a well-funded, fast-paced startup, Recogni has headquarters in San Jose, CA, and Munich, Germany, along with a strong network of talented remote team members working remotely. We put people first and prioritize our employees' work-life balance, aiming for a healthier, happier life inside and outside work.
About the Role
We are seeking a highly motivated and tech-savvy IT Support Working Student to join our team in Munich. The ideal candidate will have a passion for technology and a strong desire to learn and grow in a fast-paced environment.
Your Responsibilities:
- Provide first-line technical support to end-users in the Munich office.
- Assist with the setup, configuration, and troubleshooting of end-user equipment, including laptops, monitors, and printers
- Support video conferencing platforms, such as Google Meet
- Assist with the administration and troubleshooting of SaaS applications, including Google Workspace and Microsoft Office Suite
- Provide basic support for office infrastructure, including internet service providers and office security gateways
- Commit to work for 20 hours per week and daily communicate with the US IT team.
- Collaborate with senior IT staff on various projects and initiatives as needed
Your Qualifications:
- Current enrollment in a relevant degree program, such as Computer Science or Information Technology.
- Basic understanding of networking technology - TCP/IP, DNS, Authentication, VPN, SSH
- Familiarity with Windows and macOS operating systems.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills, with the ability to effectively interact with end-users and understand their needs.
- Fluency in English and German.
- Experience with administering and troubleshooting Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Teams, Visio, etc.) including user ID/password issues
Preferred Qualifications (Nice to Have):
- Experience with administering Google Workspace (Docs, Sheets, Slides, Calendar, etc.)
- Familiarity with Google Meet setup and administration for video conferencing
- Basic understanding of Google Domains (DNS) for support and troubleshooting
Reasons to join Recogni:
- Pioneer Status: Join us at the ground floor and contribute to shaping one of the most thrilling and innovative companies in its early stages.
- Continuous Learning: Engage in valuable learning and development experiences within a dynamic and diverse peer group. Benefit from the expertise of individuals spanning various fields, including Artificial Intelligence & Natural Language Processing, as well as Systems & Device Engineering.
- Competitive Compensation: Enjoy a competitive compensation package that reflects your skills and contributions.
- Perks: Take advantage of enticing perks such as gym membership, corporate discounts, snacks and drinks, and company events.
- Dynamic Work Environment: Collaborate with sharp and motivated colleagues in a stimulating office setting designed for both productivity and enjoyment.
- Invest in Your Future: If transitioned to a Permanent employee status - Participate in our Employee Stock Purchase Plan to align your success with the company's growth.
- Work-Life Balance: Embrace flexibility with options like flexible work hours and 27 vacation days (proportionate based on working hours) to achieve the balance that suits your lifestyle.
Recogni's culture:
- One Team – We collaborate with respect, positivity, and a shared commitment to success.
- Mission Focused – We stay dedicated to our ambitious goals, navigating challenges with resilience.
- Innovate With Passion – We embrace bold thinking, smart risks, and continuous learning.
- Think Like An Owner – We take initiative, drive results, and act with accountability.
- Act With Integrity – We uphold honesty, transparency, and fairness in all we do.
Recogni is an equal opportunity employer. We believe that a diverse team is better at tackling complex problems and coming up with innovative solutions. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
A note to Recruitment Agencies: Please don't reach out to Recogni employees or leaders about our roles -- we've got it covered. We don't accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.
