Jobs in Germany
Why Semasio
We are a dynamic global company with access to the world's most progressive audiences and the most comprehensive contextual platform available, our industry-leading advertising solutions are trusted by Fortune 500 companies and emerging brands to increase reach, boost efficiency, and maximize ROI.
Our team is global, located in the US, UK, Portugal, Germany and Denmark. We remain tight-knit across time zones through open communication and consistent collaboration. We care about cultivating an inclusive, approachable and ambitious culture while having fun along the way. We believe diversity fosters creativity, innovation and a sense of community.
Join us in our mission to lead the privacy-first performance revolution.
If this sparks curiosity, then read on!
Your Role
Semasio is a Unified Targeting provider that enables digital marketers to reach their target audience by seamlessly combining Audience and Contextual targeting. Our clients are leading global media agencies, brands and publishers, and we operate globally within the NAM, EMEA and APAC regions.
We are seeking a highly skilled and motivated Lead Technical Account Manager to join our team. The Lead Technical Account Manager will play a pivotal role in ensuring the successful implementation, optimization, and ongoing support of our ad tech solutions for clients across the EMEA, APAC, and NAM regions, while leading a team of Account Managers. This position requires a strong understanding of advertising technology, exceptional client-facing skills, and the ability to collaborate effectively with cross-functional teams.
Day to Day
- Serve as the primary point of contact for technical communication with partners, clients and the internal development teams, ensuring clear and consistent alignment on project goals and requirements
- Oversee and coordinate various partner projects, ensuring timely delivery and adherence to project specifications
- Manage and coordinate efforts across EMEA, US, Latam & APAC (Global) markets, including DSPs, SSPs, Data Partners and pricing strategies, to ensure alignment and efficiency in operations
- Foster strong relationships with partners, collaborating on joint initiatives and projects to drive mutual success and innovation
- Provide technical support and troubleshooting assistance to partners, clients and internal teams, addressing issues promptly and effectively through a ticketing system
- Work closely with Commercial Leadership, Customer Success Managers, Engineering and other key stakeholders at Semasio to ensure efficient interdisciplinary communication
- Maintain and improve the user interface of the SaaS platform for client interactions, ensuring a seamless and user-friendly experience
- Create and maintain detailed documentation of processes, communications, and project progress, providing regular reports to stakeholders
- Support client-facing teams in the setup and optimization of targeting solutions for programmatic campaign requests
- Manage, guide and mentor a team of Technical Account Managers
- Coordinate, distribute and promote the global off-the-shelf targeting offerings across multiple partner marketplaces
Preferred Experience
- Bachelor's degree in Computer Science, Engineering, Marketing, or related field
- 5+ years of Technical Account or Business Development experience preferably in consulting and managing around complex software solutions
- Strong technical background with expertise in ad serving platforms, programmatic advertising, data management platforms (DMPs), and related technologies
- Experience or interest in the online marketing industry
- Excellent communication, negotiation, and presentation skills and ability to convey complex technical concepts to non-technical audiences effectively
- Previous team management experience, with hands on mentality and drive to learn and understand new topics
- Sales and relationship building skills
- Speaks and writes German and English fluently
Perks & Benefits
- Health Insurance
- Company pension scheme
- Half-day Fridays, to start your weekend early!
- 28 days PTO (plus the 24th and 31st December if on weekdays)
- Vouchers for restaurants and shops
- Subsidy for commuting
- Learning & Development programs
- Dedicated volunteer days
- And all the other usual things – modern spacious office, free snacks & drinks, team activities, office events, etc
Next Steps
Our Recruiting team would love to connect with you! If your interests and experience are aligned with a current open role, one of our Recruiters will arrange a 20-30 minute introductory call with you. Following, depending on the role, there will either be a 60 minute technical interview or a 30 minute intro call with the Hiring Manager. Assuming all goes well, we will then set you up to speak with 2-3 potential peers from your team and/or cross functional teams, with each conversation being 30 min.
Some of our technical roles require a live Codepair. On average, from initial Recruiter Screen to Offer, takes 15 business days depending on your schedule and interviewer availability – we like to move fast across our business :) We understand the hectic lives we all lead and appreciate you taking the time to meet with us in pursuing opportunities with Semasio. Thank you!
