IT Technician

sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our "** **" presentation.

We are a growing team looking for an IT Technician in the IT department to help us on our journey to revolutionize road freight logistics. The role is located in our Berlin or Barcelona office.

WHAT YOU WILL DO …

In your role as an IT Technician I, you will engage in exciting tasks such as upkeeping on-site systems and enhancing our global IT services, propelling IT advancements at sennder. You will provide both on-site and remote IT support to your colleagues, working in close collaboration with the entire team across various countries to deliver outstanding service and support, in line with sennder's Service Level Objectives (SLOs).

IN THIS ROLE YOU WILL..

• Deep dive into undiscovered problems of endpoints and management solutions
• Automate repetitive and tedious tasks using API runners, short scripts, etc.
• Help maintain our MS 365 tenant from an administrative POV - this will be your focus
• Help your colleagues improve and spread the acquired knowledge
• Ensure devices, resources and licenses are used efficiently
• Help maintain IT guidelines and SOP according to the latest industry standards

WHAT WE ARE LOOKING FOR …

• Proactive mindset and a service attitude, interested in providing end user support, with strong problem-solving skills
• Quick adaptation to new technologies and enjoyment of optimization and automation
• Excellent communication skills with a good level of English language, other languages are a plus
• Experience with common operating systems, client hardware, meeting room equipment and related services

Tools and skills:

• Managing Microsoft 365 and all related services, experience with Google Workspace, and Slack is a plus
• Managing MS Active Directory (GPOs, Azure-Connect, user lifecycle) and Azure AD
• Mobile Device Management of (preferably) Intune or Jamf
• Strong Windows OS knowledge
• IAM basics - preferably Okta or/and, Azure AD
• Endpoint protection - preferably MS Defender and related services

Even if you don’t fulfill all the requirements, we would like to encourage you to apply anyway.

WHAT YOU CAN EXPECT…

At sennder, we want to maximize the individual potential of all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit and respect to build fruitful collaboration across teams. Learn more about who we are on

• Fast growth scale-up with an international team of 1000+ people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.
• Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings.
• Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder .
• Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys.
• Flexible work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues.
• Commuter allowance to assist employees with their daily travel expenses and a one-time home office benefit to ensure that you're properly equipped wherever you work.
• Competitive compensation package including objective-based bonus, referral reward, and in some cases virtual option plan.

For the Berlin office we offer: Public Transport Mobility Budget, Vibrant offices complete with healthy snacks, focus zones, and social areas to connect with your colleagues. Click for a virtual tour and better yet, hope to see you soon!

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.

If you have any questions or need special accommodation please reach out to us at [email protected]. As soon as you apply your journey with sennder begins.