Jobs in Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Important - you need to be FLUENT in German for this position - at least C1 level.
Are you detail-oriented and have great communication skills? Do you love working in a cross-functional environment and solving problems? If this sounds like you, we'd love to chat!
About the role
Our Merchant Services team lies at the heart and soul of Wolt, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As Wolt grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.
As a Merchant Services team member, you will master the core functions of Merchant Services, including onboarding merchants, updating menus, and managing cross-functional partners internally as well as externally. You will interact with Merchants, welcoming them to Wolt, making sure their experience is seamless and they are set up for success!
The Menu Associate is responsible for creating the beautiful menus you find on our platform. We take a lot of pride in our work in this team and we would love for you to join this journey. We strive to build our partner's menus so that they are accurate and engaging for our consumers while also complying to high-quality standards.
What you'll be doing
- Create beautiful menus and content on the Wolt platform to engage our customers
- Verify the accuracy of our restaurant partner's menus on the platform
- Monitor processes, and track progress through Monday.com cases and other Wolt software
- Learn and master our systems, tools, and processes
What we offer
- Cool office in the heart of Berlin
- Independent work in a dynamic, international team
- A fast-growing tech company with many career opportunities
- Attractive salary package
- Discount on Wolt orders
- Various soft drinks, coffee and fruits in the office
- Comprehensive internal educations
- Weekly (virtual) all-hands meetings and regular team events
- Flexible working hours policy + 30 days of paid vacation
Our humble expectations
- You have a positive attitude and an entrepreneurial spirit
- You are a problem-solver - you enjoy diagnosing issues and developing creative approaches to solve challenges
- You are customer-centric - you have a customer-first mentality, are effective at working with people with varying degrees of technical ability
- You are comfortable working in fast-paced and demanding environments
- You are comfortable in setting and committed to achieving goals
- You work well in structure and thrive in diving deep into the details
- You are adept at prioritizing competing demands
- You work well in both independent and diverse team environments
- Fluent in German (spoken and written) and English - any other language is a plus.
- Experience in gastronomy or the food industry is a plus.
- Experience with content creation, editing, or marketing is a plus.
- Experience with Google Suite is a plus
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious and fun team, then click below to apply and get the conversation going!
We will review applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
If you have any further questions about the position, you can send your inquiries to: Samantha Schlappinger, TA Partner ([email protected]).
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
