Audio-Video Support Engineer required on-site in Munich, Germany.

Remote work is NOT possible.

The customer is a large European institution based in Munich. Position is on-site in Munich-Germany. Jobs starts as of February 2025.

Tasks

Remote work is NOT possible. Job starts as of February 2025.

The customer is a large European institution based in Munich. Position is on-site in Munich-Germany.

Technical AV support to all meeting rooms, A/V installation work
First line support troubleshooting AV meeting rooms.
AV support for EPO events.
Installation of temporary AV installations (events, receptions any other occasion whether AV is required).
Recording and editing of live (online) events, training sessions, interviews
Support for Oral Proceedings:
Recording of witness hearings (edit and upload to OpenText).
Assistance in inspection sessions during online Oral Proceedings hearings (including hands on assistance with physical object being inspected)
Assistance to interpreters during Zoom meetings.
Coordinate maintenance of hardware with the maintenance provider.
Pro-active maintenance (regular checks).
iPad support during event including logistics, clean up and reconfiguration.
Operation of Azure streaming.
Video-directing of live and hybrid events.
Implementation and support of Zoom meetings for large events.
Implementation and support of MS Teams for large events.
Implementation and support of MS Live Events based on Teams meeting.
Implementation of Slido events, Slido moderator training and support.

Requirements

Broad knowledge of all kinds of AV equipment used in multimedia conference meeting rooms.
IT knowledge, sufficient to successfully perform the required activities.
Familiarity with live video production tools, good knowledge of Adobe Creative suite for editing purposes.
Ability to track down faults up to component level, is therefore able to address malfunctions effectively to the service provider.
Confident in participating in technical assistance such as guiding presenters in online, hybrid and live events.
Strong knowledge of MS Teams, MSTeams live events, Zoom, Slido.
Good interpersonal and communication skills and service oriented.
Excellent command of the English language.
Good German communication skills may prove useful.

Benefits

We offer a good salary as full-time employee (Range ca 37 - 43 k gross per year) based on experience. The job itself requires on-site presence in Munich, Germany on a daily basis.

Ability to work in an international organisation (English and communication skills are required)
Demonstrated good interpersonal skills and the ability to work with various Service Groups
Self-motivated and self-managed
Good analytical abilities
Proactive
Team Player