Your mission

To support the continued growth of our founder-led company, we are looking for a (Senior) Product Manager (m/f/d) for our Software-as-a-Service platform in Munich, Berlin, or Sofia (Bulgaria), working in a hybrid model.

You will take on a key position in the development of our software platform, with the opportunity to leverage your entrepreneurial mindset. You will be responsible for the planning, execution, and continuous improvement of a platform product in our rapidly growing company. Working closely with a team of frontend & backend engineers as well as UX specialists, you will drive the advancement of our CX platform for renowned clients.

Your responsibilities

Ownership: As a (Senior) Product Manager in our CX team, you will be responsible for introducing new features to our platform and identifying opportunities for standalone new (AI-driven) products to generate additional revenue.
Creative freedom: You will have the autonomy to design new products from the ground up, contribute your own ideas, and work collaboratively with your team and stakeholders to prioritize initiatives that create the greatest impact.
Innovation: You will collaborate with a top-tier engineering team to integrate state-of-the-art technologies into our platform and new products. Your work will cover a broad spectrum, from developing small MVPs and pilot projects to large-scale production systems handling thousands of interactions per day.
Impact: This role provides the opportunity to define a concrete product roadmap in collaboration with stakeholders—ensuring alignment with the company’s strategic goals and priorities. Through effective product lifecycle management, you will bring this roadmap to life.

Your skillset

Product Management Experience: You have several years of experience in product management, digital product development, or product strategy (e.g., as a Product Manager or Product Owner), ideally within a B2B SaaS environment or platform business model.
Entrepreneurial Mindset: You have a hands-on, can-do attitude and go the extra mile to rapidly prototype, iterate, and identify new product opportunities. Additionally, you recognize opportunities to maximize user value and business impact.
Structure & Prioritization: You excel at breaking down and structuring complex challenges, have a strong affinity for data, and possess the technical understanding to make fast, well-informed decisions about which ideas to pursue.
Sprint Management: You are experienced in structuring, managing, and successfully executing software development sprints within an agile environment.
Communication Skills: You have strong communication skills in both English and German and enjoy collaborating with stakeholders across different departments and backgrounds (e.g., CX Operations, Legal, Sales) as well as within your cross-functional team in a hybrid work environment.

Your winning deal

Your benefits: In addition to 30 days of vacation, we also offer you a job lunch allowance (€69 per month), a “Givve” card (topped up with €50 per month), discounts via “Corporate Benefits”, the option of a JobRad-Leasing, pension contributions (occupational pension & VL) and great team and company events.
Your workplace: You will work in a flexible, hybrid model from one of our dog-friendly and modern offices and will have the opportunity to do “work from abroad” within the EU for 2 weeks a year (*only applies to employees with an EU passport)
Your footprint: A position in a profitable company where you have the freedom and confidence to help shape it and work with us on the “future of work”.
The values: We score highly with an open, authentic culture and a high-performing and humorous team that is already looking forward to making bold decisions with you and breaking new ground that will lead us to sustainable success.
Your opportunity: From day one, you will have the opportunity to take on responsibility, drive innovation and develop the company and yourself together with a team of experts.

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