Senior IT Administrator (Onsite)

YOUR FUTURE, ON DEMAND

The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want.

Back in 2005, we pioneered Europe’s first TV streaming service. Today, we’re the world’s first certified climate neutral TV streaming provider. 3 million users across three countries. Over 230 colleagues of 47 nationalities. We’re the grown-up start-up, helping to shape a better future since day one. That hasn’t changed, even if the world has. We’re friendly, international, inclusive – and our people say we’re reliable and transparent, too. It’s why they trust us and believe in what we do.

THE ROLE

For users, broadcasters and operators, Zattoo is the first choice independent TV streaming platform. As a leading player in the TV-as-a-Service market Zattoo is servicing several million TV users and dozens of B2B customers across Europe on numerous platforms.

We are looking for a new person to join our IT department adding some extra value. In this position you’ll be responsible for supporting all employees with their daily IT requests, maintaining the office network, company’s IT systems and working on our self-defined Projects.

As an Senior IT Administrator (f/m/x) you will be responsible for resolving any IT-related faults efficiently, including complex systems and also take over an important role in the IT department.

THE ONSITE IT TEAM

The Onsite IT Team is responsible for all topics regarding the office and employees. One of our main focuses is to support everyone so they can deliver good work.

WHAT YOU’LL DO

• Ensure day-to-day IT operations for our colleagues in Berlin, Zürich and remote
• Make sure that our office network runs smoothly
• Assist with hardware problems and orders (incl. desktop/laptop systems, printers, phones)
• Define and document new processes and best practices
• Onboarding: Taking over technical onboarding sessions for new team members; You’ll make sure that our new employees will have a good start, feeling home since their very first day
• Manage Licenses and SaaS
• Taking care of daily IT request and provide support for our employees
• Working on projects within the IT support area, while bringing in your own ideas to improve the whole IT experience

WHAT YOU'LL BRING

• Around 5 years experience as IT Admin or similar
• Advanced knowledge of Windows, MacOS, Linux as well as mobile OS like iOS and Android
• Good knowledge of networks and infrastructure
• Hands on experience in installing IT hardware and software
• License, Hardware & Inventory management
• Good communication skills and experience in supporting employees with IT problems
• Experience with scripting languages (Bash & Python)
• Positive and self-motivated individual who can complete tasks independently while working very well in a team and enjoys helping others naturally
• Previous experience of working with Google Workspace, MDM Solutions (like Mosyle & NinjaOne), Atlassian Jira/Confluence and Ubiquiti Networks
• Fluent spoken and written English language skills and good German language skills
• What we are also using: Slack, 1Password, n8n, Snipe-IT, Miro, Trello, Jira Ticket System, AWS

WHY JOIN US?

At Zattoo, you’re always on firm ground with real freedom to explore. You’ll have the support and opportunity you need to go far, while you’re helping us create a sustainable and entertainment-filled future for all.

WHAT WE OFFER YOU

• Reward: strong market competitive salary
• Recharge: 30 days vacation plus public holidays
• Regulate:trust based flexible working hours and the option for remote work worldwide for up to 8 weeks per year

Plus

• We’re sharing: Free access to the best streaming experience on the market
• We’re developing: Your own development budget, German classes and Zattoo all-company hack days
• We’re inclusive: ‘Zattooies’ are a fun, engaged, and diverse team made up of 47 nationalities
• We’re healthy: Health checks, team sports, organic fruit, vegan options and more!
• We’re responsible: We are carbon neutral, an active employee Green team, discounted BVG tickets and free bike rentals
• We’re sociable: A calendar of events with fireside chats, lunches, in-house bar, BBQ’s, monthly socials, summer party and an annual off-site event

Zattoo enables our users to view indiscriminately and we reflect that in our team too. Regardless of race, gender, sexual orientation, religion, national origin, age, disability or any other characteristic protected by law we encourage everyone to apply and will give everyone equal consideration. We are an equal opportunities employer, join us and help build a diverse team dedicated to the future of TV.